A couple weeks ago, I stepped off my second flight and into the Indianapolis airport. I’d never been to Indianapolis before. I don’t think I’d ever even been to Indiana before. But I already had my shuttle ticket to get to the hotel, and the shuttle stop was easy to find. It was also my first business trip, and my first experience with the certain knowledge that even if the hotel room wasn’t already paid for, I would be reimbursed in full. In return, I just wouldn’t leave the hotel at all that weekend in favor of attending seminars for the conference I was there for.